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Elder woman and her caretaker
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Customized goals
with Custom care

Custom Palliative Care

Custom Palliative Care is a program developed to provide specialized medical care for people living with a serious illness. The focus of palliative care is in providing clinical symptom management for people living with such illnesses, as well as emotional support for our patients and their caregivers. Custom’s team of highly skilled specialists work closely with our patient’s physicians to provide options that will enhance their quality of life through comfort care and the alleviation of symptoms. A significant aspect of palliative care is that it can be provided along with curative treatment. Palliative care is appropriate at any stage in serious illness.

What does Custom Palliative Care provide?

Our Custom Palliative multidisciplinary care team is a specially trained group of Nurse Practitioners and other specialists who work together to provide an extra layer of support. Palliative care consults are provided by experienced Nurse Practitioners who will develop a plan of care based on our patient’s needs and not on a prognosis.

Steps to Palliative Care

Once a physician refers a patient to Custom Palliative Care, a Nurse Practitioner visits with the patient and conducts a palliative consult. Our Nurse Practitioners are experienced specialists in symptom management. They will work with the patient's primary care physician and our Custom care team providing options to enhance overall quality of life.

Where are consultations provided?
  • Patient’s own home

  • Assisted living facilities

  • Skilled nursing facilities

  • Long-term care facilities

Members of our
Palliative Care team

Nurse Practitioner provides:

  • Pain symptom management

  • Illness/prognosis and treatment options

  • Patient-centered goals of care

  • Social/spiritual assessment

  • Advanced care planning

Social worker provides:

  • Counseling

  • Access to community resources

Chaplain provides:

  •  Spiritual care and comfort

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Most common reasons for palliative care
  • Frequent hospitalizations and emergency room visits

  • Difficulty managing a chronic illness

    • Gradual or sudden decline in health

    • Side effects of treatment

    • Lack of appetite or nausea

  • Decline in function

    • Feeding intolerance

    • Unintended decline in weight

What are the costs included in
palliative care consultations?

Medicare and most insurance programs are billed similar to a physician visit. Having a palliative care consultation does not prevent other providers from charging for their services.

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